Gentle Encouragement and Uncompromising Demands

Doug Reeves describes his goal as a classroom teacher to create...

...but I knew that my tasks was a difficult balance between gentle encouragement and uncompromising demands.

He tells the story of a young man who met him in a book store years later and thanked him for what he taught him. Reeves concludes that...

I am fairly certain, however, that the thanks Marcus offered would not have been merited if I had created a classroom characterized by false reassurance and the absence of challenge.

-Doug Reeves The Daily Disciplines of Leadership

Quality Saves Lives

Researchers at the Harvard School of Public Health and Brigham and Women's Hospital studied the relationship between hospitals' performance on Hospital Quality Alliance (HQA) indicators and mortality rates. They found that patients in the hospitals in the highest quartile of HQA indicators had a better chance of living. Here's the money quote from the authors.

"It is clear that the United States has embarked on a continuing and expanding initiative to monitor the quality of hospital care. Our findings underscore the potential of this effort for improving quality of care and changing patient outcomes."

The connection for school administrators is crystal clear. We must monitor the quality of instructional care. That is the most effective action that we can take to change the course of our students' lives. When we attend to the fundamentals of good instruction and productive school climate, we create the environment in which students can thrive. Doug Reeves described these as the antecedents of learning. We would do well to determine what are the antecedents of learning that we believe undergird powerful learning, make those expectations clear and explicit to all teachers, and monitor their implementation every day. Our students will gain the greatest benefit.